Return Policy

At Urban Case, we strive to provide high-quality products and excellent customer service. We offer replacements only—no refunds.

Glass Cases: To request a replacement, you must provide a clear video of the product before applying. This helps us verify the condition upon arrival.
Other Cases: If your product arrives damaged or defective, contact us within 48 hours of delivery with photos of the issue.

For any replacement requests, please reach out to our support team via Instagram or info@urbancase.in with your order details.

Urban Case – Protecting Your Style!